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Enhancing Resident Care through Quality Metrics and eMAR/EHR Integration in Assisted Living Environments


Quality metrics are an essential component in assessing resident care in Assisted Living environments. With the help of an enhanced eMAR system, organizations can effectively track these metrics across the electronic health record. This enhanced performance visibility provides the clinical management team with a clearer understanding of how to make informed decisions for the resident's plan of care and outcome goals while also including cost-effective measures.
Examples of Key Indicators of Care Quality for an enhanced eMAR/EHR Program: ● Medications: Reducing the number of medication errors with dashboard reporting of missed medications, late medications, medications not available, and effectiveness of medications. ● Challenges to Personal Care: Residents with cognitive impairment often resist personal care. Tracking for trends of when the resident resists personal care helps identify a faster solution. For example, time of day, caregivers, etc. ● Diet/Food Service: Tracking meal attendance, diet orders for compliance, and resident weight gain/loss. ● Mental Health: Cognitive impairment often leads to depression and social isolation in long-term care. Picking up on the subtle decline of cognitive impairment can assist in identifying this risk prior to an event. ● Activities and Social Participation: This aspect of resident care is just as important as medication administration. Being able to track this with the EHR helps the care managers put in interventions in the plan of care to improve the social quality of life. ● Assessments: All the metrics above filter into the regulator assessments to allow for a holistic approach to resident care.An enhanced eMAR/EHR allows the organization to have a competitive advantage with improved resident satisfaction and differentiates you from the next long-term care organization in your market footprint.